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Terms and Conditions

Last updated in March 2024

Multibound is the property of the company MAGIC HIEROGLYPH (NIPC 517975882).

Please read these Terms and Conditions carefully before using our service.

Interpretation and Definitions

Interpretation

Words with a capital initial letter have definite meanings under the following conditions. The following definitions will have the same meaning regardless of whether they appear in the singular or in the plural.

Definitions

For the purposes of these Terms and Conditions:

Conta means an exclusive account created to access our Service or parts of our Service.

Country refers to: Portugal

Company (referred to as “the Company”, “We”, “We” or “Our” in this Agreement) refers to Hieróglifo Mágica Lda).

Content refers to content such as text, images, fonts, or other information that may be published, uploaded, linked, or otherwise made available by you, regardless of the form of that content.

Device means any device that can access our Service, such as a computer, mobile phone, or tablet.

Feedback means feedback, changes, or suggestions submitted by you regarding the attributes, performance, or features of our Service.

License means a document or form that provides the correct commercial/personal right to use the content.

Promotions refer to promotions offered through our Service.

Service refers to our website.

Subscription refers to the services or access to the Service offered by subscription by the Company to you.

Terms and Conditions mean these Terms and Conditions that constitute the entire agreement between You and the Company regarding the use of the Service.

Website refers to Multibound, accessible at www.multibound, com

you means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Recognition

These are the Terms and Conditions that govern the use of this Service and the agreement that works between You and the Company. These Terms and Conditions set out the rights and obligations of all users in connection with the use of our Service.

Your access to and use of the Service is conditioned on your acceptance and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions, you will not be able to access our Service.

You declare that you are over 18 years old. The Company does not allow children under 18 to use the Service.

Access to and use of the Service are also conditioned on your acceptance of and compliance with the Company's Privacy Policy. Our Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your personal information when You use the website and tells you about Your privacy rights and how the law protects You. Please read our Privacy Policy carefully before using Our Service.

Subscription

Subscription Period

The Service or some parts of the Service are only available with a paid Subscription. You will be charged in advance on a recurring and periodic basis (on a monthly basis), depending on the type of subscription plan selected when purchasing your Subscription.

At the end of each period, Your Subscription will automatically renew under exactly the same conditions, unless you pause, cancel, or the Company cancels it.

Cancellation of a subscription

You can cancel the renewal of your subscription through your account settings page or by contacting the Company. You can access the Service until the end of your current subscription period.

Collection

You must provide the Company with accurate and complete billing information, including full name, address, district, zip code, telephone number, and valid payment method information.

If automatic invoicing does not occur for any reason, the Company will issue an electronic invoice indicating that it must proceed manually, within a certain period, with the full payment corresponding to the billing period indicated on the invoice.

All manual invoices must be paid and settled within 30 days of being issued (occasionally 60 days subject to review and agreement), late payment fees will occur if not settled within 60 days.

Price changes

The Company, at its sole discretion and at any time, may modify the Subscription rates. Any change in the Subscription rate will take effect at the end of the current Subscription period.

The Company will provide reasonable advance notice of any change in the Subscription fees to provide an opportunity to terminate Your Subscription before such change takes effect.

Your continued use of the Service after the subscription fee change takes effect constitutes your agreement to pay the modified amount of the subscription fee.

Refunds

Subscription plans have a 14-day refund policy in relation to first monthly payment.

To qualify for a full refund you must:

  1. Have made at least 2 requests on the project management platform
  2. Have provided feedback/requested changes to all your requests
  3. Not to have used/disclosed any of the materials created by us

If you do not comply with the 3 points above, we will not be able to issue a refund, as it will be classified as service abuse.

Certain requests for reimbursement of Subscriptions may be considered by the Company on a case-by-case basis and granted at the Company's sole discretion.

Promotions

Any Promotions made available through our Service may be governed by rules separate from these Terms.

If you participate in any Promotion, please review the applicable rules, as well as our Privacy Policy. If the rules of a Promotion conflict with these Terms, the rules of the Promotion will apply.

User accounts

You must provide accurate, complete, and current information at all times. Failure to do so constitutes a violation of our Terms, which may result in the immediate termination of Your account.

You are responsible for protecting the password you use to access the Service and for any activities or actions regarding your password.

You agree not to disclose your password to third parties. You must immediately notify us when you become aware of any security breach or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not legally available for use, a name or trademark that is subject to any rights of another person or entity other than your own without proper authorization, or a name that is otherwise offensive, vulgar, or obscene.

Content

Your right to publish content

Our service allows you to publish and submit content. You are responsible for the Content you post on the Service, including its legality, reliability, license (s), and appropriateness.

By posting Content on the Service, you grant the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all rights to any Content that you submit, post, or display on or through the Service and are responsible for protecting those rights. You agree that this license includes the right to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

You declare and guarantee that:

(i) the Content is Yours or you have the right to use it and to grant us the rights and license as provided in these Terms, and

(ii) posting your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any other person or organization.

Content/license restrictions

The Company is not responsible for the content and/or license of users of the Service. You understand and expressly agree that you are solely responsible for the Content and/or the license of all activities that occur under your account, whether performed by you, us, or any third party using your account.

You may not transmit any Content and/or license that is illegal, offensive, disturbing, intended to cause revulsion, threatening, libelous, defamatory, obscene, or otherwise objectionable.

Examples of such objectionable Content include, but are not limited to the following:

- Illegal activities or activities that promote illegal activities.

- Defamatory, discriminatory, or petty content, including references or comments about religion, race, sexual orientation, gender, national/ethnic origin, or other target groups.

- Spam, machine-generated or randomly, constituting unauthorized or unsolicited advertising, current advertising, any other form of unauthorized solicitation, or any form of lottery or gambling.

- Contain or install any viruses, worms, malware, Trojan horses, or other content designed or intended to interrupt, damage, or limit the operation of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information from third parties.

- Infringe any proprietary rights of any party, including license (s), use of license (s), patent, trademark, trade secret, copyright, right of publicity, or other rights.

- Represent any person or entity, including the Company and its employees or representatives.

- Violate the privacy of third parties.

- False information and resources.

The Company reserves the right, but not the obligation, to, at its sole discretion, determine whether or not any Content is appropriate and in compliance with these Terms, to refuse or remove this Content.

The Company also reserves the right to format and edit and change the form of any Content. The Company may also limit or revoke the use of the Service if it posts such objectionable Content.

As the Company cannot control all content posted, users, and/or third parties on the Service, you agree to use the Service at your own risk. You understand that, by using the Service, you may be exposed to content that you may consider offensive, indecent, incorrect, or objectionable, and you agree that under no circumstances will the Company be responsible in any way for any content and/or license (s), including any errors or omissions in any content made by you or us, or any loss or damage, financial or otherwise, of any kind incurred as a result of the use of any content.

Content backups

While regular backups of the Content are performed, the Company does not guarantee that there will be no loss or corruption of data.

Corrupted or invalid backup points may be caused, without limitation, by Content that was corrupted before the backup or that was changed during the backup.

The Company will provide support and will attempt to resolve any known or discovered issues that may affect Content backups. But you acknowledge that the Company has no responsibility related to the integrity of the Content or the failure to successfully restore the Content to a usable state.

You agree to keep a complete and accurate copy of any Content at a location independent of the Service.

Copyright Policy

Intellectual Property Infringement

We respect the intellectual property rights of others. It is our policy to respond to any complaint that Content posted on the Service infringes the copyright or other intellectual property violation of any person or organization.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is occurring through the Service, you must send Your written notice to the care of our copyright agent by email to info@multibound.com and include in Your notice a detailed description of the alleged violation.

You agree that under no circumstances will the Company be responsible in any way for any violation of intellectual property, copyright and/or licenses and that it is Your responsibility to acquire the necessary license (s). You will be liable for damages (including any financial costs, such as, but not limited to, legal fees) for misrepresenting that any Content is infringing any copyright, intellectual property, and/or license (s).

DMCA notification and DMCA procedure for copyright infringement claims

You can submit a notification in accordance with the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following written information (see 17 U.S.C 512 (c) (3) for more details):

- An electronic or physical signature of the person authorized to act on behalf of the copyright owner.

- A description of the copyrighted work that claims to have been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.

- Identification of the URL or other specific location on the Service where the material that you claim is being violated is located.

- Your address, telephone number, and email.

- A statement by you that you have a good faith belief that the disputed use was not authorized by the copyright owner, your agent, or the law.

- A statement by you, made under penalty of perjury, that the information above in Your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

You can contact our copyright agent via email at info@multibound.com. Upon receipt of a notification, the Company will take any action, at its sole discretion, that it deems appropriate, including removing the disputed content from the Service.

Intellectual property

The Service and its original content (excluding Content provided by you or other users), features and functionality are and will remain the exclusive property of the Company, its licensors and customers.

The Service is protected by copyrights, trademarks, and other laws of the country and foreign countries.

Our trademarks and trade dress may not be used in connection with any other product or service without the prior written consent of the Company.

Your feedback

You assign all rights, titles, and interests in any Feedback you provide to the Company. If, for any reason, such assignment is ineffective, you agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sublicense, distribute, modify, and exploit such Feedback without restriction.

Links to other websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You also acknowledge and agree that the Company will not be responsible, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any of these websites or services.

We strongly recommend that you read the terms and conditions and privacy policies of any third-party websites or services you visit.

Termination

We may close or suspend Your Account immediately, without notice or liability, for any reason, including, without limitation, if you violate these Terms and Conditions.

Upon termination, your right to use the Service will cease immediately. If you wish to close your account, you can simply stop using the Service.

Limitation of liability

Notwithstanding any damages you may incur, all liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the above will be limited to the amount actually paid by you through the Service.

To the maximum extent permitted by applicable law, in no event will the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages (including, but not limited to, damages for lost profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise, in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the solution fails in its essential purpose..

Applicable Law

The laws of the Country, excluding its conflicts of law rules, will govern these Terms and your use of our Service. Use of the website may also be subject to other local, national, or international laws.

Dispute resolution

If you have any concerns or disputes about the Service, you agree to first attempt to resolve the dispute informally by contacting the Company.

Divisibility and Waiver

Divisibility

If any provision of these Terms is found to be unenforceable or invalid, such provision will be amended and interpreted to fulfill the objectives of such provision to the fullest extent possible under applicable law and the remaining provisions will continue in full force and effect.

renunciation

Except as provided in this document, a failure to exercise a right or to demand compliance with an obligation under these Terms will not affect a party's ability to exercise such right or require such performance at any later time, nor will a waiver of a breach constitute a waiver of any subsequent violation.

Changes to these Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make every reasonable effort to provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use Our Service after these revisions take effect, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, stop using the website and the Service.

Contact us

If you have any questions about these Terms and Conditions, you can contact us via email: info@multibound.com