Last updated in March 2024
This privacy policy describes our guidelines and procedures regarding the collection, use and disclosure of your information when you use our Service and also tells you about Your privacy rights and how the law protects you.
We use your personal data to provide and improve our Service. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Words whose initial letter is capitalized have definite meanings under the following conditions. The following definitions will have the same meaning regardless of whether they appear in the singular or in the plural.
For the purposes of this Privacy Policy:
Conta means an exclusive account created to access our Service or parts of our Service.
Company (referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Multibound/Hieróglifo Mágica Lda.
For the purposes of the GDPR, the Company is the Data Controller.
Cookies they are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website, among many other uses.
Country refers to: Portugal
O Data Controller, for the purposes of the RGPD (General Data Protection Regulation), refers to the Company as the legal person that, alone or together with other persons, determines the purposes and means of processing Personal Data.
Device means any device where you can access the Service, such as a computer, mobile phone, or digital tablet.
Personal data is any information relating to an identified or identifiable individual.
For the purposes of the GDPR, Personal Data means any information relating to you, such as a name, an identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
Service refers to the website.
Service Provider means any natural or legal person that processes data on behalf of the Company.
Usage data refer to automatically collected data generated by the use of the Service or the Service's own infrastructure (for example, the duration of a page visit).
Website refers to Multibound, accessible at www.multibound, com
you means the individual using the Service, the company, or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.
According to the GDPR (General Data Protection Regulation), you can be referred to as the Data Subject or as the User, since you are the individual who uses the Service.
When using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: Email Address, First and Last Name, Telephone Number, Address, County, Parish, Zip Code, City. Bank account information to pay for products and/or services within the Service.
Usage Data is automatically collected when using the Service.
Usage Data may include information such as your device's Internet protocol address (for example, IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service via or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you use, the unique ID of your mobile device, the IP address of your mobile device, your operating system, the type of Internet browser you use, unique device identifiers, and other diagnostic data.
We may also collect information that the browser sends whenever you visit our service or when you access the service by or through a mobile device.
We use cookies and similar tracking technologies to track activity on our service and store certain information. The tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.
The technologies we use may include:
Cookies or browser cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you don't accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting to refuse cookies, our service may use cookies.
Certain sections of our Service and our emails may contain small electronic files known as web beacons (also known as clear gifs, pixel tags and single-pixel gifs) that allow the Company, for example, to count the users who visited certain pages or opened an email, and other statistics related to the website (for example, to record the popularity of a certain section and verify the integrity of the system and the server).
Cookies can be “Persistent” or “Session” Cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your browser.
We use session cookies and persistent cookies for the purposes described below:
Required/essential cookies
Type: Session cookies
Managed by: We
Purpose: These cookies are essential to provide the services available on the website and to allow you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts.
Without these cookies, the services you requested cannot be provided and we use these cookies only to provide those services to you.
Cookie Policy/Cookie Acceptance Notice
Type: Persistent cookies
Managed by: We
Purpose: These Cookies identify whether users have accepted the use of cookies on the website.
Functionality Cookies
Type: Persistent cookies
Managed by: We
Purpose: These cookies allow us to remember the choices you make when using the website, such as remembering your login details or language preference.
The purpose of these cookies is to provide a more personal experience and to avoid having to re-enter your preferences every time you use the website.
Tracking and performance cookies
Type: Persistent cookies
Administered by: Third Parties
Purpose: These cookies are used to track information about traffic to the website and how users use the website. The information collected through these cookies can directly or indirectly identify you as an individual visitor.
This is because the information collected is generally linked to a pseudonymous identifier associated with the device you use to access the website.
We may also use these cookies to test new pages, features or new features of the website and to observe how our users react to them.
Targeting and advertising cookies
Type: Persistent cookies
Administered by: Third Parties
Purpose: These cookies follow your browsing habits to allow us to show advertising that is more likely to be of interest to you. These cookies use information about your browsing history to group your characteristics with other users with similar interests.
Based on this information and with Our permission, third-party advertisers may place Cookies to allow the display of advertisements that we consider relevant to your interests while on third-party websites.
The Company may use your Personal Data for the following purposes:
To provide and maintain our Service, including to manage the use of our Service.
To manage your account: to manage your registration as a user of the service.
The Personal Data you provide may give you access to different features of the Service that are available to you as a registered user.
To get in touch: To contact us via e-mail, telephone calls, SMS or other equivalent forms of electronic communication, such as push notifications from a mobile application about updates or informational communications related to the functionalities, products or services provided, including security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those you have already purchased or expressed interest in, unless you have chosen not to receive such information.
To manage your requests: To fulfill and manage your requests
To provide targeted advertising: we may use your information to develop and display content and advertising (and work with third-party vendors that do so) adapted to your interests and/or location and to measure their effectiveness.
For other purposes: we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our service and your experience.
We may share your personal information in the following situations:
With service providers - we may share your personal information with service providers to monitor and analyze the use of our service, to show advertisements that help support and maintain our service.
For business transfers - we may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.
With Affiliates - we may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
With business partners: we may share your information with our business partners to offer certain products, services, or promotions.
The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of our service, or on the other hand we are legally required to retain this data for longer periods of time.
Your information, including Personal Data, is processed at the Company's operational offices and at any other locations where the parties involved in the processing are located.
The Company will take all steps reasonably necessary to ensure that Your data is treated with maximum security and in accordance with this Privacy Policy and that no transfer of Your Personal Data will take place to an organization or country, unless there are adequate controls in place, including the security of Your data and other personal information.
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests from public authorities (for example, a court or government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the Company's property rights
Prevent or investigate possible irregularities related to the Service
Protect the personal safety of service users or the public
Protect against legal liability.
The security of your personal data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
The service providers we use may have access to your personal data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may use third-party service providers to monitor and analyze the use of our service.
Google Analytics
Google Analytics is an analysis service offered by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our Service.
This data is shared with other Google services. Google can use the data collected to contextualize and personalize the ads of its own advertising network.
You can choose not to make your activity available on our Service for Google Analytics by installing the browser add-on to deactivate Google Analytics.
The add-on prevents Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about your visit activity. For more information about Google's privacy practices, visit Google's privacy and terms page: https://policies.google.com/privacy.
We may use Service Providers to show advertisements that support and help maintain Our Service.
Google AdSense cookie
Google, as a third-party vendor, uses cookies to serve ads on our Service.
Google's use of the DoubleClick cookie allows it and its partners to serve ads to our users based on their visits to our Service or other websites on the Internet. You can disable the use of the DoubleClick Cookie for interest-based advertising by visiting the GoogleAds settings page: http://www.google.com/ads/preferences/
We may use your personal data to contact you with informational newsletters, marketing or promotional materials, and other information that may be of interest to you.
You can choose not to receive any or all of these communications by following the unsubscribe link or the instructions provided in any email we send or by contacting us. We may use email marketing service providers to manage and send emails.
Hubspot
Hubspot is an email marketing service. For more information about Hubspot's privacy practices, visit its privacy policy: https://legal.hubspot.com/br/privacy-policy
We may provide paid products and/or services within the Service. In this case, we may use third-party services for payment processing (for example, payment processors).
We will not store your payment card details.
This information is provided directly to our third-party payment processors whose use of your personal information is governed by their own privacy policy.
These payment processors adhere to the standards established by the PCI-DSS, managed by Payment Card Industry Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express, and Discover.
The PCI-DSS requirements help ensure the secure processing of your payment information.
Stripe
Your Privacy Policy can be viewed at https://stripe.com/us/privacy
We may process your Personal Data under the following conditions:
- Consent: you have given your consent to the processing of your Personal Data for one or more specific purposes.
- Legal obligations: The processing of Personal Data is necessary for the fulfillment of a legal obligation to which the Company is subject.
- Vital Interests: The processing of Personal Data is necessary to protect Your vital interests or that of another natural person.
- Public Interest: The Processing of Personal Data is related to a task carried out in the public interest or in the exercise of official authority vested in the Company.
- Legitimate interests: The Processing of Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.
The Company undertakes to respect the confidentiality of your Personal Data and to ensure that you can exercise your rights. You have the right under this Privacy Policy and to Request access to your personal data.
The right to access, update, or delete the information we have about you.
Whenever possible, you can access, update or request the deletion of your personal data directly in the settings section of your account.
If you are unable to perform these actions on your own, please contact us, this also allows you to receive a copy of your personal data.
Request the correction of your Personal Data.
You have the right to correct any incomplete or inaccurate information we hold about you.
Oppose the processing of your personal data. This right exists when we rely on a legitimate interest as a legal basis for our processing and if there is something about your particular situation that makes you want to object to the processing of your personal data for that reason.
You also have the right to object to where we are processing your personal data for direct marketing purposes.
Request the deletion of your personal data. You have the right to ask us to delete or remove your personal data when there is no good reason for us to continue processing it.
Request the transfer of your personal data. We will provide you, or a third party you have chosen, with your personal data in a structured, commonly used and machine-readable format.
Please note that this right only applies to automated information that you initially gave us consent to use.
Withdraw your consent. You have the right to withdraw your consent regarding the use of your personal data. If you withdraw your consent, we may not be able to provide access to certain specific features of our service.
You can exercise your rights of access, rectification, cancellation and opposition by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will do our best to respond as soon as possible.
You have the right to complain to a Data Protection Authority about our collection and use of Your Personal Data.
Our Service does not address anyone under the age of 18. We do not intentionally collect personally identifiable information from anyone under the age of 18. Contact us.
If we become aware that we collect personal data from anyone under 18 without verifying parental consent, we will take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires the consent of a parent, we may require the consent of your parents before we collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If you click on a third party link, you will be directed to that third party's website. We strongly recommend that you review the Privacy Policy of each site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will inform you by email and/or a prominent notice on our service, before the change takes effect and updates the “Last Updated” date at the top of this privacy policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy take effect when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us by email: info@multibound.com
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